"The quality of customer service has a direct impact on the quantity of sales" - Ernie Bray
People ask me all the time, how do you operate at such a high intensity and get so much done? Well, a lot of it is just who I am, but I do have a few tricks up my sleeve so when I received an email asking me what apps I have on my phone, I figured [...]
We all hear stories of the “Lemonade Stand” as the rite of passage for the budding young entrepreneur. I’ve never mentioned this idea to my kids and the funny thing is they figured it out on their own and came to me with their idea. They are keenly [...]
When it comes to growing a successful enterprise, some magazines and bloggers are always bursting with good advice. Each day sees the publication of “new” tips and lists praising the power of hard work, perseverance, vision, etc.
It’s hard [...]
Fourteen years ago we started our firm based on a distributed workforce. At the time, there was a huge stigma around organizations that allowed employees to telecommute or work primarily from home with the implication being that the company was not a [...]
Among other responsibilities that come with being the boss is gracefully handling the inevitable pressure.
According to a Harris Interactive survey conducted for the American Psychological Association, 41 percent of employed adults feel stressed out [...]
1. Get Fired Up Every Day!
When you wake up each day, get excited about what you want to accomplish. Every day is a new start and a chance to make a difference. Don’t let the day control you. Get out and make something good happen. Don't focus on [...]
Most people don’t realize the difference between success and failure is very tiny. Simply by changing one’s attitude, working smart and giving a solid effort one can achieve amazing results that otherwise would seem impossible. Here’s seven key [...]
In business you can't be afraid to cut a bad idea fast. You need to try new things and if it doesn't work, ditch it and move on.
If you think you are going to make money overnight. Think again. Building a business and being an entrepreneur is hard work. You have to put in the hard work and be patient.
People often think there is a magical formula that can guarantee success. Wrong. It's a combination of so many factors, some that are in your control and others that are not. Your goals is to set your self up for the best possible outcome.
I don’t blame business owners for dreaming of becoming unicorns. Who wouldn’t want to receive a massive cash infusion and become a respected “player” literally overnight? It’s a venerable American dream—the rags-to-riches story.
It should go [...]
You have to build momentum in business. The moment you get complacent is the moment you fall behind.
You should always be thinking in business and in life what you can do to 10x or 20x your success. What can you do to force multiply in multiple areas. Do more with less and but achieve exponentially higher results.
To succeed in business you need to network.
Sure it can awkward at first but if you learn to put your fears aside, you can really make some headway. Just be yourself, be genuine and don't try to be something you aren't.
Getting to know people and [...]
Of course you want to push your company forward and often new entrepreneurs are tempted to seek out people who they think will be a great fit due to reputation. They get enamored with the idea that one person might be the key player to make it [...]
For centuries, consumers have had a love/hate relationship with self-service. From the first coin-operating vending machines of the 1880s (which sold postcards) to ATMs, Internet shopping and Uber, people have prized the convenience, speed and [...]
Too often, young would be entrepreneurs get stuck on the idea of a fast exit with riches waiting at the end. That is the exception not the rule. Focus on building a real company that is built to last. You have to do the hard work.
Too many people want the shortcut to success. In reality you have to put in the work.
If you want to be an entrepreneur, you have to create something people will value and pay for. You need to start boosting your creativity. Stop wasting time and focus on coming up with that winning business idea.
In a way, life is like a long trip with many destinations, stops and layovers. Try to travel light and not carry too much baggage.
You know, I’m tired of reading these articles about startups and unicorns landing millions upon millions of dollars of venture capital and running their “companies” like a frat house.
I say “companies” in quotes because they aren’t real companies. [...]
The biggest waste of time is long unstructured meetings. Get to the point, be quick and get it done.
Here's a key video tip for small businesses. Bring the personal touch. Don't worry about perfection of the video but focus on the content and being genuine.
Don't let the naysayers get you down. Focus on what you can do to be successful and ignore the haters.
Sure we live in a world of technology but to really succeed, you haveto have the ability to communicate effectively in person.
The dream of building a business is not for everyone. Those who have been employed at a “big company” will have to hit the reset button in their thinking. Experience working in the corporate world does not necessarily translate into success as [...]
As a lifelong athlete and entrepreneur for the past 14 years, I have a driving competitive mindset that is always striving to win.
It’s a mindset that’s pushing for excellence in everything I do.
Now remember, pushing for excellence [...]
Time management is vital if you want to get more done daily.
2 key reasons entrepreneurs fail.
If you want to bring the personal touch to your business and really connect with potential customers, it's a great idea to shoot video. It doesn't have to be perfect, you just have to be authentic and try. If you want to find out how I [...]
Use the weekends to power your company forward.
For those of you who are asking what Balls Out means? Here you go!
To exude tremendous effort, to try extremely hard
Boldly aggressive or competitive
To go all out
To make a supreme effort.
So if you wanted to know what it [...]
In business you can't just be like everyone else. You have to have a differentiator. What are you doing to do the set your company apart from the rest of the pack?
Who is the hero in your life? And think about this, who can you be a hero for? Who can you lift up and help?
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